Department of Communications & Governmental Affairs
The Department of Communications & Governmental Affairs (CommsGA) provides proactive administrative and technical assistance to the Mayor, City Commissioners, department heads and the media. The office also plans, coordinates and provides management direction to other departmental public information officers (PIOs) regarding the timely dissemination of information.
CommsGA oversees external communications for The City of Fargo, including media relations, multimedia promotional campaigns, the City websites, overall web presence, social media outlets, branding, organizational communication policies, printed publications and the operation of government access television channels.
The office also manages internal communications, including the intranet site, electronic communications and printed publications. It also maintains the City’s emergency communication plan and directs communications efforts across departments during City emergencies.
Broadcast Services Division
- Broadcast Technologies (25+ meetings per month)
- Public Meeting Productions
- Public Access Channels
- Streaming Services
- Digital Signage & Kiosks
- Meeting Venue Management Services (Commission Chambers, Sky Commons, Gateway Commons)
Creative Services Division
- Videography Services
- Production of Public Service Announcements (PSAs)
- Graphic Design Services (Print + Digital Materials + Publications)
- Promotional Campaign Execution
Community Engagement Division
- Citywide Social Media Curation, Engagement and Social Listening
- Social Archiving & Policies
- FargoOne Optimization (City’s online application for citizen issue reporting)
- NextDoor (neighborhood social tool) + Everbridge Operations (emergency contact tool)
- Website Maintenance, Analysis and Curation
Public Information Division
- Citywide News Releases
- Media Relations + Story Pitching
- Freedom of Information Act Requests
- Assists All City Departments with Internal and External Communications
Awards and Accolades
2024
2023
2022
2021
